Consider a hypothetical three-person design studio. It receives requests, agrees scope, produces work, gathers feedback and hands over completed files. Its current problem is not a lack of software. It is that each person keeps a different answer to the question 'What are we waiting for?' A sensible Stackby pilot would follow one request through those stages. It would not begin with an ambitious dashboard containing twelve charts and no trustworthy definition of completion.
Start with a small set of operational fields: client, project, owner, next action, due date and stage. Add a separate reason for a blocked item rather than turning the status field into a collection of sentences. Decide who is allowed to move work from internal review to client review. Keep the actual agreement and final deliverables in an appropriate document system, with references from the tracker if that fits your policies. The database should make the work legible, not become a miscellaneous drawer containing every file the business has ever touched.
Walk through the handoffs with the people who perform them. When a designer finishes a draft, what tells the account owner to review it? When feedback arrives, who checks whether it changes the scope? When a project closes, what confirms that the client received the agreed output? These are business rules you must define. Stackby's tutorials describe building views, reminders and linked data, but no tutorial can decide your approval responsibilities. Automation becomes useful only after the team can explain the manual version without contradicting itself.
Measure the pilot with a few observable outcomes. Count requests that have no owner, overdue next actions and projects whose stage is unclear. Record how long the weekly review takes before and after the experiment, using the same kind of work. Do not attribute every improvement to the software: cleaning the dataset and agreeing responsibilities can help even before the tool changes. Buy when the complete process is easier to maintain and explain. Otherwise you may simply have moved the confusion into a more impressive container.